Placing orders for masks and prosthetics
To place an order from the catalogue, send us an
e-mail including:
- what item you want to purchase (including number, color, etc.)
- the invoice data (for private people out of Italy, complete name and address*)
- the address for delivery (if it's different from the invoice data)
- the method of payment and shipping that you want to use
(* = If you choose a fast delivery service, please add a phone number too)
For commissions please
e-mail
us and describe what you want.
We'll talk with you, in person or via e-mail, the characteristics of your project, the schedule, the methods of payment and those of delivery.
We'll send you an estimate: if you agree with it, for expensive projects we'll ask for a part of the payment in advance before we start to work. From there on, the order will be like one from the catalogue.
Accepted payment methods
- Paypal: valid worldwide, you need to have a Paypal account (it's free) and a credit card, unless you've money on your Paypal account. It charges a minimal fee.
- Wire transfer: especially valid for Italy and the countries of the euro area (elsewhere the change of currency makes it's very expensive for small amounts of money), you need to have a bank account and the cost of the transfer depends on your bank.
Shipping to Europe and Mediterranean area
| Item q.ty | Shipping method | Shipping time | Shipping cost |
| 1 - 4 | Registered packet | 8-12 days | 7 € |
| 5 - 10 | 9 € | ||
| 11 - 30 | 12 € | ||
| 30+, <1kg | 15 € | ||
| <2kg | 21 € | ||
| 1+ | Fast international shipping | J+ 2-4 days | from 35 € (depending on weight) |
Shipping to Americas, Asia, Africa
| Item q.ty | Shipping method | Shipping time | Shipping cost |
| 1 - 4 | Registered packet | 10-23 days | 9 € |
| 5 - 10 | 12 € | ||
| 11 - 30 | 15 € | ||
| 30+, <1kg | 20 € | ||
| <2kg | 32 € | ||
| 1+ | Fast international shipping | J+ 2-5 days (except from custom issues) |
from 45 € (depending on weight) |
Shipping to Oceania
| Item q.ty | Shipping method | Shipping time | Shipping cost |
| 1 - 4 | Registered packet | 10-23 days | 10 € |
| 5 - 10 | 14 € | ||
| 11 - 30 | 18 € | ||
| 30+, <1kg | 27 € | ||
| <2kg | 37 € | ||
| 1+ | Fast international shipping | J+ 3-5 days (except from custom issues) |
from 54 € (depending on weight) |
Shipping to Italy
| Item q.ty | Shipping method | Shipping time | Shipping cost |
| 1 - 4 | Registered packet | 3 - 5 days | 6 € |
| 5 - 30 | 8 € | ||
| 31+ | 'Paccocelere3' | J+3 | 12 € |
| 1 - 50 | 'Postacelere1' | J+1 | 12 € |
| 50+ | 'Paccocelere1' | J+1 | 17 € |
J = day of shipping.
"Days" are meant as weekdays.
The time of delivery depends on the postal service and may slightly vary.